Shipping Policy

Welcome to Piehivac! We’re excited for you to receive your order. Please review our shipping policy below for details on how we process and ship your purchases.

1. Order Processing

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.
  • Please note that processing times may be longer during peak seasons, sales events, or due to unforeseen circumstances. We will always communicate any significant delays.

2. Shipping Methods & Delivery Times

We offer several shipping options to meet your needs. Delivery times are estimates and begin from the date of shipment, not the order date.

  • Standard Shipping: Typically delivers within 5-8 business days after processing.
  • Expedited Shipping: Typically delivers within 2-4 business days after processing.

Please note that these are estimated delivery times and actual delivery may vary depending on your location and carrier delays.

3. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your selected shipping method and destination.

  • You will see the exact shipping cost during checkout before finalizing your purchase.
  • Free Standard Shipping: We are pleased to offer free standard shipping on all orders over $50 within the contiguous United States.

For orders under $50, standard shipping rates will apply.

4. International Shipping

Piehivac is proud to offer international shipping to a selection of countries. Currently, we ship to the United States (US) and countries within the European Union (EU).

  • International Shipping Costs: International shipping costs will be calculated at checkout based on the destination and weight of your order.
  • Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the customer. Piehivac (bryqa.top) is not responsible for any additional customs duties or taxes that may be applied. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
  • International Delivery Times: International delivery times vary significantly by destination, but generally range from 7-21 business days after processing. Please be aware that customs processing can occasionally cause delays beyond our control.

5. Tracking Your Order

  • Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your package directly on the carrier’s website.
  • Please allow up to 24 hours for the tracking information to become active.

6. Important Notes

  • We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
  • Please ensure your shipping address is accurate during checkout. We cannot redirect orders once they have been dispatched.
  • Delivery dates are estimates only and are not guaranteed.

7. Contact Us

If you have any questions about your order or our shipping policy, please do not hesitate to contact us:

This Shipping Policy was last updated on May 15, 2024.